Shipping policy

Thank you for choosing Blocks 'n Motors®️. This Shipping Policy outlines the terms and conditions regarding the shipment of products ordered from our online store. By making a purchase on our website, you agree to comply with the following shipping policy.

  • Order Processing Time: We strive to process and ship all orders within 1-3 business days after the order is placed with exceptions to built to order sets which can take up to a week to process. However, please note that order processing time may vary based on product availability and order volume. We will notify you promptly if there are any significant delays or issues with your order.
  • Shipping Methods and Carriers: We offer various shipping methods to allow us to ship all over the world for free. The available shipping options will be displayed during the checkout process. Most shipping times will say 7-15 days but there are some countries where it can take longer so if you want to double check make sure to send us an email!
  • Shipping Destinations: We currently offer shipping to addresses Mostly worldwide. Please note that some remote areas or international destinations may have limited or restricted shipping options and may take longer than specified. If you have any concerns about shipping to your specific location, kindly contact our customer support team before placing your order
  • Shipping Fees: The shipping fees are calculated based on the selected shipping method, destination, package weight, and dimensions. The applicable shipping charges will be displayed during the checkout process before completing your order. Please note that additional customs duties, taxes, or import fees may apply for international shipments, and the customer is responsible for these charges with exceptions as we pay for as much additional expenses as we can.
  • Shipment Tracking: Once your order has been shipped, we will provide you with a tracking number via email or any other communication method specified during the ordering process. You can use this tracking number to monitor the progress of your shipment on our website. Please allow some time for the tracking information to be updated after the package is handed over to the carrier.
  • Delivery Time: The estimated delivery time depends on various factors such as the shipping method selected, destination, and any unforeseen circumstances beyond our control (e.g., customs delays or extreme weather conditions). While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates. However, if you have any concerns or experience unusual delays, please contact our customer support team for assistance. Our priority shipping doesn't affect delivery time but it ensures that it is shipped out before non-priority meaning the processing time will be less.
  • Order Tracking and Support: If you have any questions or need assistance regarding your order, shipment, or tracking, our dedicated customer support team is here to help. You can reach out to us through info@blocksandmotors.com. Please provide your order number or relevant details to help us assist you more efficiently.
  • Damaged or Lost Shipments: In the rare event that your order is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to initiate a claim and investigate the issue. We may require additional information or documentation to proceed with the claim process. Please refer to our Returns and Refunds Policy for more details on resolving such situations.
  • International Shipping: For international shipments, please be aware that customs authorities may inspect packages, and there might be additional customs duties, taxes, or import fees imposed by the destination country but this is very unlikely and if so it won't cost anything over a cup of coffee. The customer is responsible for complying with the customs regulations and paying any applicable fees. We recommend checking with the local customs office for more information before placing an international order.
  • Policy Updates: We reserve the right to modify or update this Shipping Policy at any time without prior notice. The revised policy will be effective as of the updated Effective Date mentioned at the beginning of the document. We encourage you to review this policy periodically to stay informed about any

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If accepted you will be given an address that you can send it to, we do not provide shipping for returns!

Failed delivery

If you miss your delivery and don't pick it up your order will be sent off and destroyed and you won't be eligible for a refund!